About — Robert Bulugea

Business Systems Architect (Dynamics 365, Power Platform, AI)

I design and engineer scalable business systems across Dynamics 365, Dataverse, and the Power Platform — focusing on automation, clean data architecture, and AI-driven orchestration.

Most organizations don’t fail because they lack tools — they fail because their systems are fragmented, manual, and hard to evolve.

That’s the problem I solve.


What I Do

I work at the intersection of:

  • ERP — Dynamics 365 Business Central
  • Data platforms — Dataverse / CDS
  • Automation — Power Automate, APIs, integrations
  • AI systems — agent-based workflows and orchestration

My focus is building connected systems where:

  • data is modeled correctly
  • processes are automated end-to-end
  • operations scale without fragility

Approach

Most implementations are feature-driven.

Mine are system-driven.

I prioritize:

  • Data modeling first (structure before UI)
  • Process orchestration over isolated automations
  • Composable architecture instead of rigid customizations
  • Long-term scalability over short-term fixes

I don’t just implement solutions — I design systems that evolve.


Experience

Senior Dynamics 365 BC Architect / Consultant — Acumen Consulting

2019 – Present · Auckland, New Zealand

  • Integration architecture and ERP system design
  • CRM and cross-platform integrations

Solution Architect / Senior Developer — Intergen / Empired (Capgemini)

2014 – 2019 · Auckland, New Zealand

  • Enterprise solution design and Dynamics implementations

Senior Developer / Consultant — Theta Systems Ltd

2011 – 2014 · Auckland, New Zealand

Developer — Kepler Management Systems

2007 – 2011 · Netherlands & Romania

Early career — Information Systems & Development roles

2006 – 2007 · Romania


Certifications & Training

Recent

  • 2026 — MCP servers, ERP reporting & automation
  • 2026 — Copilot Studio + Business Central (chat-based ERP agents)
  • 2025 — Microsoft AI Skillfest

Microsoft Certifications

  • Microsoft Dynamics 365 Business Central Functional Consultant (MB-800) — active
  • Microsoft Power Platform App Maker (PL-100) — active

Technical Training

  • Continia Document Capture (2024)
  • Power BI training (2019)
  • Business Central app development (2018)

Earlier Certifications

  • NAV C/SIDE development (multiple versions)
  • CRM 4.0 customization
  • Jet Reports training

Education

  • Master’s in Informatics Project Management
  • Bachelor’s in Economic Informatics (Cybernetics, Statistics & Economic IT)
  • Oracle Academic Initiative Diploma

What I Write About

This blog is where I document:

  • Dynamics 365 & Business Central deep dives
  • System architecture patterns
  • Automation strategies that scale
  • AI agents and orchestration models

This is not theory — it’s applied architecture from real systems.


Philosophy

Most business software fails not because of missing features, but because of poor structure.

I believe:

  • Systems should be predictable, not fragile
  • Automation should be composable, not scattered
  • Data should be modeled properly and centralized
  • AI should augment workflows, not complicate them

Work With Me

If you’re dealing with:

  • Complex ERP environments
  • Inefficient manual workflows
  • Fragmented systems that don’t scale
  • Early-stage automation or AI initiatives

I can help design a solution that is clean, scalable, and future-proof.


Links